Services
At Lotus and Scarab, Emma helps organisations turn strategy into action, guiding projects, programs, and teams to deliver real-world results. She brings clarity, focus, and calm to complexity, ensuring initiatives succeed no matter the scale, sector, or geography.
Key Areas of Expertise
Digital Transformation & Government Digital
Emma leads digital transformation programs for government, health, and utility organisations, turning complex technology and change challenges into practical, actionable solutions.
Program & Change Management
Emma owns the full change management lifecycle, including impact assessments, stakeholder communications, training, and adoption tracking. She brings trauma-informed change practice to sensitive public sector programs, and structured change assessment methodology to government transformation.
Agency & Operations Leadership
Emma builds the operational infrastructure, SOPs, governance, and capacity planning, that lets creative and digital agencies scale with confidence, from unifying operations post-merger to building project management frameworks from scratch.
Business Analysis & Strategy
Emma has led business analysis functions across government and utility programs, translating complex business needs into business cases, RFQs, and procurement documentation that deliver measurable savings and clearer decision-making.
Creative & Brand Leadership
Emma has managed large-scale campaigns and digital experiences for major global brands across technology, retail, and financial services, and led rebranding work from enterprise corporations to start-ups. She brings clarity and structure, ensuring creative ideas are executed smoothly and effectively.
Immersive Experiences & Product Innovation
From VR projects to film production and interactive gaming, alongside product development for global technology brands, Emma combines cutting-edge tech with storytelling, keeping ambitious projects on track, on time, and on budget.